What Kind of Franchise Management Software Really Need to Thrive in 2020


With the growing number of franchisees developing its business successfully, the need for comprehensive franchise management software is crucial. These software solutions are great in numbers, each with different features, and adapting to the stiff competition in 2020. Thus, some of the vital features that the most common franchise software requires, and also that are already implemented in some business to acquire the objectives are:



  • Now, the franchisor focusing on the objective of franchise development should consider some of the optimized software designed to bring the best out of the franchisees. For example, the Franchise Development  the component can help to design customized franchise sales processes creating automatic leads for investment. So, when a potential lead expresses interest in grabbing the opportunity, the franchisor can activate event triggers to send out preliminary information and franchise materials in an automatic way. Also, he can send the insight into the leads that a representative will be designated to meet the customer personally. In between, the franchisor can get alerts for new potential leads for facilitating the connection.
  • Moreover, the franchise management software blends all the requisite processes like recruitment and production activities into a single comprehensive software application, evicting the requirement for any third-party software or browser add-ons.
  • There are lots of software franchises that can manage the workload. Among those, the Franchise Performance module was designed accurately for that purpose. This specific software helps to manage with commission fees, easily identify the franchise counts and provides real-time exposure to incoming threats and opportunities. Moreover, the software solution renders auto-produced effective performance reports for analyzing franchisees' growth.
  • Again, on the franchisee level, software solutions such as Employee Management and Field Service Management provide remote customer service assistance, and staff administration abilities that significantly enhances productivity and customer satisfaction levels. 
  • Some franchise management software helps to minimize the training time without affecting the quality level, so the franchisees can soon start to capitalize on ROI. The software solution will improve correspondences between the trainer and trainee, and upload all the necessary materials to a private library on the cloud platform to render the trainees with manuals anytime, automate training rosters with innovative calendar tools, and evaluate the back-end benchmarks of training modules. 

Some of the Best Franchise Management Software

  • Brandwide

It is an innovative franchise management software solution to integrate the corporate headquarters with the retail franchisees. The innovative software application renders personalization, which saves the time wastage. Besides, it also provides real-time data of sales and marketing, helping to apprehend the performance of individual retail outlets. Further, it also aids in generating various reports, starting with lead generation, lead conversion, sales pipeline, sales activities and forecasting, marketing email performance, and royalty commissions.
  • Prime features: software integration, managing all franchisees in one go, enhanced recruitment process, supporting retail outlets always, enhancing the communication process between franchise chains, SaaS integration for lead generation process for both franchisors and franchisees.
  • Francos

This software was earlier called iConnect, is mainly used by all retail franchises. The USP of this automated application is its affordable pricing, higher adaptability, and innovative appointment bookings. Further, it is also used by retail business, beauty and wellness franchises, and quick service agencies. It is responsive and helpful customer service. Besides, it is also easy to learn and install.
  • Prime features: Stock transferability, extensive employee management, exclusive counters, and self-checkout options, and gift card compatibility.
  • Zoho Creator

This software application helps in creating databases and reports clearly and easily, due to the drag-and-drop user interface. It is suitable for all types of businesses, the foremost of which are the retail outlets. Besides, it has powerful and diversified applications, with economical and adaptable pricing plans. Moreover, the franchisor should be able to add any type of functionalities, using data from any Android or Apple devices. 
  • Prime features: Stock status notifications, employee performance monitoring, automated shift organizing, and payroll administration, centralized POS (point of sale) system, and automated accounting procedures.

Today, there is a software solution designed to optimize almost all the required aspects of a franchise business. You need to strategize and choose the appropriate tools incorporating unique franchise management software for expanding the franchise and bring in better returns on investment in 2020.

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